AI & DIGITAL ADOPTION WITH MATT HALLOWS
Less repetition. Clearer processes. More confident people.
I help care providers and small service organisations understand workflow problems, choose practical improvements and build confidence using Microsoft 365 and AI.
Online across the UK In person in North Dorset
What if preparing it felt simpler?
Agree one template and a clear source.
Use approved tools where they help.
Keep a person responsible for the result.
A clearer routine.
A change worth testing.
12+ yearsfrontline adult social care experience
Systems & AI adoptionfrom early exploration to staff adoption
Workplace understandingcurrent project management experience
BUILT ON CARE EXPERIENCE
Busy teams rarely need another tool without a clear reason to use it.
They need someone to understand the sticking points, make the options understandable and help them take a manageable next step.
Adult social care is my specialist background. I work with domiciliary care, residential care and supported living providers, and welcome other small service organisations facing similar administrative challenges.
Get to know MattWAYS TO WORK TOGETHER
Start with training if your team needs confidence. Choose a workflow review if you have a problem to solve.
A clear introduction to AI, Microsoft 365 and the everyday tasks where they may help.
£195 per team session
Ask about a briefingUp to 10 people · Light tailoring
A small-group workshop focused on one shared task, using familiar features and exercises agreed around your team’s access.
£295 per team session
Ask about a workshopUp to 6 people · One shared objective
Understand where effort goes and choose a practical first improvement for your organisation.
£495 per review
See what is includedDiscovery, written recommendations & readout
No VAT charged. Prices cover online delivery. In-person sessions in North Dorset are available by arrangement; any travel or venue costs are agreed before booking. Software subscriptions are separate.
THE £495 WORKFLOW OPPORTUNITY REVIEW
You might know what is frustrating your team without knowing what would fix it. We look at the work together and identify a change worth pursuing.
Tell Matt about the problemNo briefing required first. A review is a complete service in its own right.
A short questionnaire and a 90-minute discovery session covering one team and up to two related workflows.
Where information comes from, who does what, and where duplication, waiting or rework appears.
Options using simpler processes, Microsoft 365 or AI, with indicative effort, cost considerations and a suggested first change. Technical assumptions and checks for your IT team are clearly identified.
A written summary and a 30-minute readout covering priorities, responsibilities and how to assess the recommended change.
We agree the scope and delivery date before booking, normally allowing 10 working days after the required information is received.
A clear assessment and recommendations. The review does not include software development, integrations, system configuration or a technical audit. Technical feasibility and specialist costs need confirmation by your IT team or a suitable specialist before implementation.
WHAT THAT CAN LOOK LIKE
These illustrative examples show the kind of work we could explore. The right solution depends on your process, tools and information.
THE FRICTION
Information lives in different places. A manager spends time collecting, reformatting and checking it before the report is useful.
A POSSIBLE IMPROVEMENT
Agree a source, create a consistent reporting template and test whether an approved AI tool can help prepare a draft. Check every figure and claim before sharing.
What we would measure Preparation time, corrections and whether the report arrives when it is needed.
THE FRICTION
Useful documents are scattered and managers repeatedly answer the same basic questions.
A POSSIBLE IMPROVEMENT
Organise approved source material, build a simple checklist and use AI where appropriate to draft a plain-English guide. A responsible manager checks the content and keeps it current.
What we would measure Preparation effort, missing steps and new starters’ confidence in finding information.
THE FRICTION
Actions get buried in notes, owners are uncertain and the next meeting repeats the same ground.
A POSSIBLE IMPROVEMENT
Use a consistent note structure and action tracker. Where approved, test AI-assisted drafting from suitable notes. Confirm each action, owner and date with a person.
What we would measure Time preparing actions, clarity of ownership and completion at the next review.
FROM A FIRST CONVERSATION TO EVERYDAY USE
We start with the outcome you need and agree a proportionate piece of work. You choose each next step.
Discuss the task, the people involved and what a better result would look like.
Agree the most useful training or improvement, with clear scope and a price.
Help people practise agreed working methods. Any technical changes are assigned to your IT team or a suitable specialist.
Check adoption, effort and quality. Include the time people spend checking the results.
SUPPORT AFTER THE REVIEW
Translate recommendations into clear actions, responsibilities and a manageable sequence. Where technical changes are needed, I can help explain the requirements to your IT team or a specialist you appoint. Their feasibility assessment, technical delivery and fees are separate.
KEEP BUILDING CONFIDENCE
Help your team introduce agreed routines, use everyday templates, practise familiar tools and review progress. Scope and price are agreed individually before booking, based on the support you need and the work I can confidently deliver.
MEET YOUR CONSULTANT
Care experience.
Systems understanding.
Practical delivery.
A PERSON WHO UNDERSTANDS THE WORK
My background brings together more than 12 years in frontline adult social care, systems work and practical experience supporting AI adoption.
That has included helping take AI transcription from a small pilot through business case development and wider staff adoption. My current project management work focuses on understanding service problems and finding practical digital improvements.
I bring that experience to independent training and consultancy: listening carefully, making the choices understandable and helping people use a change confidently.
This is experience gained in employment. Practical AI for Care is an independent service; no employer or software supplier endorsement is implied.
Start a conversation with MattA FEW USEFUL ANSWERS
Care is my specialist background, including domiciliary care, residential care and supported living. I also welcome enquiries from small service businesses and charities with similar challenges around administration, Microsoft 365 and staff confidence.
We start with the tools you already have. A paid Copilot licence is not needed to attend the awareness briefing. For hands-on work, you or your IT contact confirm the available licences, settings and approved tools. We agree exercises I can demonstrate confidently before booking. Software costs are separate from my fees.
My services focus on workflow assessment, practical training, implementation planning and staff adoption. I can help clarify requirements and coordinate with your IT team or a specialist you appoint. Software development, integrations, advanced automation and system administration are outside my standard services. Specialist work and costs must be agreed separately before it begins.
Initial conversations and training can use fictional or non-personal examples. Please do not send care records, confidential staff details or passwords. Any project requiring access to organisational information needs an agreed approach with the appropriate people in your organisation.
Results depend on the task, the tools and whether people use the change. We agree what to measure and include checking time. Time released can create useful capacity, but it is not automatically a cash saving.
Email a brief description of what you need, your team size and whether you prefer online or in-person support. We agree the scope, available dates, total fee and booking terms before confirmation. No payment is taken on this website.
LET’S START WITH YOUR WORK
Tell me a little about your team and the task that is taking more effort than it should. I’ll reply with a sensible next step.
Email Matt practicalaiforcare@gmail.comOnline across the UK · North Dorset visits by arrangement
Please keep your first message free of confidential or personal case information.
